Terms And Condition
These terms and conditions govern the sale of handicraft products by our brand to customers located internationally. By placing an order, customers agree to comply with these terms and conditions.
1. **Product Descriptions**: All products are described with the utmost accuracy. However, due to the handcrafted nature of our items, variations in color, size, and design may occur. Customers should be aware that such variations are inherent to handmade products and do not constitute a defect.
2. **Pricing**: Prices are listed in the currency specified at the time of purchase. All prices are subject to change without notice. Taxes, duties, and shipping fees may apply and are the responsibility of the customer.
3. **Order Confirmation**: Upon placing an order, customers will receive an order confirmation via email. This confirmation serves as acknowledgment of the order but does not constitute a contract of sale. The contract is only formed when the order is dispatched.
4. **Payment**: Payment must be made in full at the time of order. Accepted payment methods will be specified at the point of sale. Customers are responsible for ensuring that their payment information is accurate and up to date.
5. **Shipping and Delivery**: We ship internationally. Delivery times may vary based on the destination and local customs processing. While we strive to meet estimated delivery times, we cannot guarantee them due to factors beyond our control. Customers are encouraged to consider potential delays when placing orders.
6. **Customs and Import Duties**: Customers are responsible for any customs duties or import taxes that may be incurred upon arrival of the goods in their country. It is advisable to check local regulations before placing an order.
7. **Returns and Exchanges**: Due to the unique nature of our handicraft products, returns and exchanges are handled on a case-by-case basis. Customers must contact us within 14 days of receiving their order to initiate a return or exchange. Items must be returned in their original condition and packaging.
8. **Limitation of Liability**: Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
9. **Governing Law**: These terms and conditions are governed by the laws of the jurisdiction in which our brand is registered. Any disputes arising from these terms will be resolved in accordance with local laws.